Fischione Instruments’ goal is to deliver exceptional customer service. Help us measure our progress by evaluating your experience with Fischione factory service. Your contact information Name * Email address * Affiliation (company, university, or organization) * Service informationThis information can be found on the final acceptance report (if available) that you received from the Fischione representative. Service date * Year Year201320142015201620172018201920202021202220232024202520262027 Month MonthJanFebMarAprMayJunJulAugSepOctNovDec Day Day12345678910111213141516171819202122232425262728293031 Service ticket number (###-##-######) Serial number (M###-###) * Your evaluationYour response to: Troubleshooting activities Very dissatisfiedDissatisfiedSatisfiedVery satisfiedNot applicable The timeliness of Fischione’s response to my troubleshooting request. The timeliness of Fischione’s response to my troubleshooting request. - Very dissatisfied The timeliness of Fischione’s response to my troubleshooting request. - Dissatisfied The timeliness of Fischione’s response to my troubleshooting request. - Satisfied The timeliness of Fischione’s response to my troubleshooting request. - Very satisfied The timeliness of Fischione’s response to my troubleshooting request. - Not applicable The effectiveness of the troubleshooting interaction. The effectiveness of the troubleshooting interaction. - Very dissatisfied The effectiveness of the troubleshooting interaction. - Dissatisfied The effectiveness of the troubleshooting interaction. - Satisfied The effectiveness of the troubleshooting interaction. - Very satisfied The effectiveness of the troubleshooting interaction. - Not applicable The quality of the phone and email troubleshooting support. The quality of the phone and email troubleshooting support. - Very dissatisfied The quality of the phone and email troubleshooting support. - Dissatisfied The quality of the phone and email troubleshooting support. - Satisfied The quality of the phone and email troubleshooting support. - Very satisfied The quality of the phone and email troubleshooting support. - Not applicable Quotation and contracting Very dissatisfiedDissatisfiedSatisfiedVery satisfiedNot applicable The accuracy of the service quotation. The accuracy of the service quotation. - Very dissatisfied The accuracy of the service quotation. - Dissatisfied The accuracy of the service quotation. - Satisfied The accuracy of the service quotation. - Very satisfied The accuracy of the service quotation. - Not applicable The timeliness of the service quotation. The timeliness of the service quotation. - Very dissatisfied The timeliness of the service quotation. - Dissatisfied The timeliness of the service quotation. - Satisfied The timeliness of the service quotation. - Very satisfied The timeliness of the service quotation. - Not applicable The quotation and purchase order process. The quotation and purchase order process. - Very dissatisfied The quotation and purchase order process. - Dissatisfied The quotation and purchase order process. - Satisfied The quotation and purchase order process. - Very satisfied The quotation and purchase order process. - Not applicable The quoted on-site repair price. The quoted on-site repair price. - Very dissatisfied The quoted on-site repair price. - Dissatisfied The quoted on-site repair price. - Satisfied The quoted on-site repair price. - Very satisfied The quoted on-site repair price. - Not applicable Fischione Instruments Very dissatisfiedDissatisfiedSatisfiedVery satisfiedNot applicable Product quality. Product quality. - Very dissatisfied Product quality. - Dissatisfied Product quality. - Satisfied Product quality. - Very satisfied Product quality. - Not applicable Service quality. Service quality. - Very dissatisfied Service quality. - Dissatisfied Service quality. - Satisfied Service quality. - Very satisfied Service quality. - Not applicable Product and service documentation quality. Product and service documentation quality. - Very dissatisfied Product and service documentation quality. - Dissatisfied Product and service documentation quality. - Satisfied Product and service documentation quality. - Very satisfied Product and service documentation quality. - Not applicable Doing business with Fischione Instruments. Doing business with Fischione Instruments. - Very dissatisfied Doing business with Fischione Instruments. - Dissatisfied Doing business with Fischione Instruments. - Satisfied Doing business with Fischione Instruments. - Very satisfied Doing business with Fischione Instruments. - Not applicable Would you recommend Fischione Instruments to others? Why? Do Fischione Instruments’ products compare favorably to other vendors? We currently have the following Fischione products in our lab: Do Fischione Instruments’ service capabilities compare favorably to other vendors? If not, why? How can Fischione Instruments improve its interaction with you? 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